Frequently Asked Questions
How long does shipping take?
Most orders arrive within 8–15 business days. We'll send tracking as soon as your order ships so you can follow it the whole way.
What is your return policy?
We offer a 30-day return window from the date you receive your order. If a ritual isn't right for you, reach out to our support team and we'll make it right.
Are Vehleyaura products safe for daily use?
Yes — our tools and rituals are designed for gentle, everyday use. Each product page includes specific usage guidance, and we always recommend a patch test for any new topical product.
Do you ship internationally?
Right now we ship within the United States. We're working on expanding — sign up for our newsletter to be the first to know.
How do I care for my silk or fabric items?
Hand wash in cold water with a gentle detergent and lay flat to dry. Avoid wringing or machine drying to keep the fabric soft.
I still have a question — how do I reach you?
Email us anytime at vehleyauraco@gmail.com or visit our Contact page. We typically respond within 24–48 hours.